Entries
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Read Managing The Exit Strategy I've sent an angry customer to speak to the manager. The conversation seems surprisin...
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Read When Their Confidence Is More Sufficient Than Their Funds A customer's debit card gets declined. Customer: "Can ...
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Read H2-Slow, Part 34 This particular day, the sergeant told a private to refill the trash can with water. Private: "...
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Read This Is A Big Dill Me: "Sir, you told me you're allergic to pickles, yes?" Customer: "Yes." Me: "That dish comes...
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Read X Does Not Mark The Spot Finally, I went to park close to the venue and paid for parking until the time it was f...
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Read Connected Via Boo-tooth Customer: "I need to return this PS5 controller." Me: "What's the reason for the return?...
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Read I was working as a customer care agent for a local well known retailer in SW Ohio. I had a customer call in abou...
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Read [All through our dating & engagement, I’ve had a full beard and a long hair that I usually kept in a 6 inch pony...
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Read Penny Wise, Hour Foolish Caller: "I realized I put the wrong account number, so I stopped the transfer." Me: "Th...
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Read A Step Too Far He asks all these questions about which one I think is better and whether I recommend one or the ...
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Read Some Customers Need To Chill Customer: "How am I supposed to drink my Coke with no ice!?" Me: "The Coke cans we ...
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Read Comma Meets Karma A minute or so later, one of our coworkers, who is a stickler for correct grammar (she even ca...
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Read If The Shoe Fits…, Part 14 Customer: "This shoe is too small! You moron! I thought you said this is my size!" Th...
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Read A Kernel Of Truth Manager: "[Coworker], look! I bought this popcorn for you! It's gluten-free!" Coworker: "...it...
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Read It’s Been Ink-rypted An older customer is completing a transaction. The digital capture pad prompts for a signat...
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Read Putting The Power Into Power Tools Me: "Excuse me, gents, but whoever of you drives that car there, could they m...
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Read Wasn’t Expecting The Nutty Plot Twist Diner #1: "I only have ten dollars in my wallet." Diner #2: "Huh? But you ...
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Read Don’t Bank On Finding A Winning Solution Seconds after I clocked out, I got an email from my manager, saying my ...
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Read Looking For A Book (En)Title(Ment) Me: "West Virginia? You're calling a store in Maryland." Caller: "Well, they ...
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Read Cancel Culturally Deficient Caller: *Angry.* "What the f*** is this reminder fee on my account?!" Me: "That's a ...