Entries
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Read Will Not Be Influenced By The Influencer, Part 16 One of my waitstaff has called me over to deal with a table, u...
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Read Eggs Benedictator Bessie has been working at our hotel chain for fifteen years as the breakfast attendant for th...
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Read Put On That Pearl Necklace And Clutch It Customer: "I need to return this pearl necklace." She hands over the ne...
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Read We Are Not “Open” To Interpretation I used to manage a party store that closed at 7 PM. You’d think business hou...
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Read The ‘Supervising Hours In Toilets’ Report Newer Manager: "[Coworker] just got back from their fourth poop break!...
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Read Escalation Without Elevation Caller: *Angry.* "Why can't you do it?!" Me: "It's against policy, and I'm pretty s...
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Read A Sinking Feeling About This Generation My wife and teenage daughters have just watched the movie 'Titanic'. It ...
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Read Little Miss Leading I was flying alone, and this little girl, maybe about five years old or so, wandered down th...
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Read Oregano-No-No, Part 2 Customer: "Eww! Your pizzas have mold on them!" Me: "No, they don't. They're all fresh." C...
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Read I enjoy teaching various age groups, and I think it’s good for children to interact with age groups different fr...
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Read A Passing Condition A woman practically runs into the ER, claiming she's in great pain and in need of a doctor i...
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Read When I was a kid, I lived in a not-so-good area. A lot of the local kids grew up in bad homes, and as we were bo...
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Read When I was in 10th grade, I had an earth science course as one of my required subjects. I liked the class a lot,...
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Read GPS: Grandpa’s Personal Surveillance I asked Lou if he needed anything else, and he responded with "Well, you st...
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Read When I was in middle school, I was horrible at math, even though I always did the homework and assignments and a...
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Read This was many years ago when, just out of high school, I had a summer job at the fish counter of my local superm...
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Read How Now Fowl Cow Customer #1: "I'll get the turkey and ham." Customer #2: "I'll just have the turkey." Customer ...
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Read [In high school, we had an end-of-year science field trip which was an overnight camping trip in the Dominguez–E...
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Read That’s An Hour Permanently Erased From Your Life We got a call from a customer who couldn't find the 'delete' bu...
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Read The Cold Hard Truth Of Allergies Customer: "I want a [Cocktail], but no ice." Me: "I can do that, but I can't gi...